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Mzizi Core Banking
Customer Presentation
Core banking, connected end to end
Mzizi Core Banking
Connected operations. Stronger controls. Better customer service.
Customer Presentation
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Mzizi Core Banking
Customer Presentation
Executive Overview
One Platform for End-to-End Banking Operations
Customer Management
A single, complete view of every customer relationship.
Savings & Deposits
Configurable products with controlled account operations.
Loan Management
The full lending lifecycle, from application to closure.
Teller & Branch Operations
Efficient front-office service with clear controls.
Accounting & General Ledger
Every transaction reflected in the books, in real time.
Reporting & Operational Control
Actionable visibility for managers and executives.
Mzizi brings customer service, financial operations, approvals and management visibility into one integrated platform.
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Mzizi Core Banking
Customer Presentation
Operational Challenges
The Challenges Financial Institutions Need to Solve
Disconnected operational processes
Systems and spreadsheets that do not speak the same language.
Manual approvals and delays
Slow authorizations that frustrate customers and staff alike.
Limited real-time visibility
Management sees results too late to act on them.
Reconciliation & control gaps
Balancing the books becomes a search, not a routine.
Inconsistent branch service
Customer experience varies from branch to branch.
Mzizi is designed to turn these day-to-day operational challenges into a single, controlled, connected way of working.
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Mzizi Core Banking
Customer Presentation
Platform Overview
A Connected Core Banking Platform
Mzizi Core Banking
Centralized controls · shared data · full audit history
Customers & KYC
Savings
Lending
Teller Operations
Workflows
General Ledger
Reports
Administration
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Mzizi Core Banking
Customer Presentation
Customer Management
A Complete View of Every Customer
Customer profile
Individual · Onboarded
Active
Identification
KYC verified
Contact
On file
Documents
Stored
Relationships
Nominees, holders
Onboarding & profiles
Structured, controlled customer creation.
Individual & entity customers
Both natural persons and organizations.
Relationships & nominees
Account holders, guardians and beneficiaries.
Accounts overview
All savings, deposits and loans in one view.
Transaction history
Chronological, filterable activity per customer.
Customer 360° view
Operational context for every conversation.
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Mzizi Core Banking
Customer Presentation
Savings Management
Controlled Savings Operations from Opening to Closure
Step 1
Application
Customer request captured
Step 2
Workflow approval
Maker-checker review
Step 3
Initial deposit
Teller receipt
Step 4
Activation
Account goes live
Step 5
Transactions
Deposits, withdrawals, transfers
Step 6
Interest & WHT
Periodic processing
Step 7
Closure
Controlled account close
Configurable savings products
Define product rules, rates and fees.
Workflow-controlled opening
No account activates without approval.
Deposits, withdrawals, transfers
Complete day-to-day operations.
Standing instructions
Automated recurring movements.
Interest & capitalization
Scheduled accrual and posting.
Withholding-tax support
Configurable tax handling.
Accounts are activated only after approval and successful initial funding.
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Mzizi Core Banking
Customer Presentation
Loan Management
Manage the Complete Lending Lifecycle
Step 1
Application
Step 2
Appraisal
Step 3
Approval
Step 4
Documentation
Step 5
Disbursement
Step 6
Repayment
Step 7
Monitoring
Step 8
Closure
Configurable loan products
Terms, rates, fees and schedules.
Structured approval workflows
Consistent, auditable decisions.
Flexible repayment schedules
Aligned to customer cashflow.
Disbursement controls
Release funds only when conditions are met.
Repayment allocation
Principal, interest, fees and penalties.
Arrears & portfolio monitoring
Early visibility of risk.
Loan history & documents
Complete case record in one place.
Reschedule & write-off support
Handled through controlled workflow.
Guarantors & collateral records
Linked to each loan.
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Mzizi Core Banking
Customer Presentation
Teller & Branch Operations
Efficient and Controlled Front-Office Operations
Teller opening & closing
Structured start and end to each shift.
Cash receipts & payments
Recorded against the correct till.
Savings deposits & withdrawals
Immediate posting with a full audit trail.
Loan repayments
Applied to the correct schedule and allocation.
Payment-method recording
Cash, cheque, transfer and internal transfers.
Till & branch controls
Limits, approvals and reconciliation.
Printable transaction receipts
Customer copies on demand.
Daily activity tracking
Real-time view of front-office work.
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Mzizi Core Banking
Customer Presentation
Workflow & Approvals
Configurable Control Without Unnecessary Delay
Step 1
Initiator
Captures the request
Step 2
Review
Checker validates
Step 3
Approval
Authorized decision
Step 4
Completion
Action executes
Configurable approval levels
Single or multi-step per action type.
Role-based or user-based approvers
Aligned to the organization structure.
Branch-specific controls
Approvers scoped to the right location.
Approval comments & history
Context preserved with every decision.
Send-back and rejection handling
Structured feedback to the initiator.
Delegation, escalation & SLAs
Designed for continuity and speed.
Complete decision audit trail
Who did what, when and why.
Maker-checker separation
Applied consistently across modules.
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Mzizi Core Banking
Customer Presentation
Accounting & General Ledger
Integrated Accounting Behind Every Transaction
Operational transactions
- · Savings deposit
- · Savings withdrawal
- · Loan disbursement
- · Loan repayment
- · Fees & charges
- · Interest posting
General Ledger
Every operational entry mapped to the correct accounts.
Automated journals · product-to-GL mapping · debit and credit control.
Automated journal generation
Posted with every operational event.
Product-to-GL mapping
Deterministic account routing.
Debit & credit control
Balanced entries by construction.
Company-scoped accounting
Books separated per legal entity.
Reversals & adjustments
Controlled correction of entries.
Trial balance
Continuous financial position view.
Account statements & reports
Standard financial outputs.
Traceability: transaction to journal
Follow any entry to its source.
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Mzizi Core Banking
Customer Presentation
Day-End Processing
A Controlled Close to Every Business Day
Step 1
Pre-checks
Readiness validated
Step 2
Teller closing
Cash reconciled
Step 3
Interest & penalties
Scheduled processing
Step 4
GL validation
Trial balance checked
Step 5
Balance snapshots
End-of-day positions
Step 6
Advance business date
Ready for next day
Branch-level day-end control
Managed per location.
Blocking-condition checks
Nothing proceeds until issues clear.
Teller & cash reconciliation
Physical to system alignment.
Scheduled financial processing
Repeatable, controlled runs.
Trial-balance validation
Books must balance before advance.
Daily balance snapshots
Reliable historical positions.
Exception & retry visibility
Clear handling of edge cases.
Complete run history
Every close is auditable.
Presented as intended platform capabilities; specific features are enabled during configuration.
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Mzizi Core Banking
Customer Presentation
Dashboards & Reporting
Turn Daily Operations into Actionable Visibility
app.mzizi.core
Dashboard Screenshot
Add
public/mzizi-dashboard.png to display the real product view.Mzizi Core Banking · Operational Dashboard
What managers see
Portfolio overview
Customer & account activity
Savings & loan balances
Arrears visibility
Operational exceptions
Financial & management reports
Exportable information
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Mzizi Core Banking
Customer Presentation
Security & Auditability
Control Access. Protect Operations. Preserve Accountability.
Role-based permissions
Access aligned to responsibility.
Company & branch restrictions
Users see only what they should.
Maker-checker separation
No single-user execution of sensitive actions.
Workflow authorization
Actions require the right sign-off.
Transaction validation
Rules enforced at the point of entry.
Audit history
Full trail of activity across modules.
User & timestamp traceability
Every entry linked to a user and time.
Controlled reversals
Corrections handled through workflow.
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Mzizi Core Banking
Customer Presentation
Business Benefits
Business Value Across the Institution
01
Faster service delivery
Streamlined front-office and back-office flows.
02
Stronger operational controls
Workflow, maker-checker and validation built in.
03
Improved management visibility
One place to understand what is happening.
04
More consistent branch processes
The same steps, the same standard, everywhere.
05
Better transaction traceability
Follow any entry to its origin, at any time.
Mzizi supports growth by connecting customer service, operations, accounting and control in one platform.
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Mzizi Core Banking
Customer Presentation
Implementation & Next Steps
A Practical Path to Implementation
1
Discovery & requirements
Understand the institution, priorities and constraints.
2
Product & workflow configuration
Set up products, approvals and branch structure.
3
Data preparation & migration
Cleanse and migrate customer, account and balance data.
4
User testing & training
Validate flows with real users and enable teams.
5
Controlled rollout & support
Go live in stages with monitoring and support.
Suggested next step
Let's build a stronger foundation for connected financial services.
Confirm business requirements
Review the product demonstration
Agree implementation scope
Prepare configuration & rollout plan